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Terms & Conditions

1. Introduction and acceptance

These Terms & Conditions ("Terms") govern your access to and use of ringdale.com and any related websites, pages and online services operated by Ringdale (together, the "Site"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Site.

If you use the Site on behalf of an organization, you confirm that you are authorized to accept these Terms on its behalf, and "you" includes that organization.

These Terms govern use of the Site only. The supply of Ringdale products, software, licenses and services is governed by the separate agreement, license terms or terms of sale that apply to that supply. Where those terms conflict with these Terms, those terms prevail.

2. Who we are

The Site is owned and operated by:

  • Ringdale UK Ltd, a company registered in England and Wales under number 02877306, whose registered office is at 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF, United Kingdom; and
  • Ringdale, Inc., a Texas corporation whose principal office is at 870 CR-156, Granger, Texas 76530, United States of America.

In these Terms, "Ringdale", "we", "us" and "our" means Ringdale UK Ltd and Ringdale, Inc. together and each of them. Each may enforce these Terms in its own right.

Your contracting Ringdale entity, and the law that governs these Terms, depend on where you are based:

Where you are based Contracting Ringdale entity Governing law
North America, Central America, South America and the Caribbean Ringdale, Inc. State of Texas, USA
All other countries Ringdale UK Ltd England and Wales

3. Website information

We make every reasonable effort to keep the information on the Site accurate and current. The Site is provided for general information only and does not constitute professional, technical or legal advice.

Product descriptions, specifications, compatibility and availability may vary by region, model and version, and may change without notice. Please confirm details with Ringdale or an authorized Ringdale partner before relying on them for a purchasing or deployment decision.

Reference on the Site to any third-party product, process or service does not constitute or imply endorsement or recommendation by Ringdale unless expressly stated.

To the fullest extent permitted by law, the Site and the Materials (defined in section 4) are provided "as is" and "as available", without any warranty, condition or representation of any kind, express or implied, including as to accuracy, completeness, satisfactory quality, merchantability, fitness for a particular purpose or non-infringement. We do not warrant that the Site will be uninterrupted, error-free or free from harmful components.

4. Intellectual property

Copyright © 1997-2026 Ringdale UK Ltd and Ringdale, Inc. All rights reserved.

Unless otherwise noted, all information, text, articles, data, images, videos, documents, software and other materials on the Site (the "Materials") are owned by or licensed to Ringdale and are protected by copyright, database rights and other intellectual property laws worldwide.

Ringdale® and FollowMe® and their respective logos are registered trademarks of Ringdale. All other names, logos and trademarks on the Site are the property of their respective owners. Nothing in these Terms grants you any license to use any trademark shown on the Site without the prior written consent of its owner.

If you send Ringdale ideas, suggestions or other feedback about its products, services or the Site, Ringdale may use them freely and without any obligation to you.

5. Permitted use and restrictions

You may view the Site and download or print one copy of the Materials for your own internal reference, including to evaluate Ringdale products and services. Any copy must keep all copyright and other proprietary notices intact.

Except as permitted above or with our prior written consent, you must not:

  • copy, reproduce, republish, upload, post, transmit, distribute, sell, modify or create derivative works from any Materials;
  • use any robot, scraper, crawler or other automated means to access the Site or extract Materials, including to compile datasets or to train machine learning or artificial intelligence models;
  • attempt to gain unauthorized access to the Site, its servers or any connected system, or interfere with the Site's operation or security;
  • introduce any virus, malware or other harmful code;
  • use the Site for any unlawful, fraudulent or misleading purpose, or in a way that suggests an association with Ringdale that does not exist.

Software, firmware and technical information available from the Site may be subject to the export control and sanctions laws of the United Kingdom, the United States and other countries. You must not download, export or re-export any such item in breach of those laws.

6. Downloads and links

We take reasonable precautions to check files available for download from the Site for viruses and other harmful code. You should nevertheless run your own virus checks. To the extent permitted by law, Ringdale accepts no liability for any loss or damage caused by a virus or other harmful code that may infect your equipment, software or data through use of the Site.

Software downloaded from the Site is subject to the license terms that accompany it. Where no license terms accompany it, it is licensed to you on a non-exclusive, non-transferable basis solely for use with genuine Ringdale products and services.

The Site may contain links to third-party websites. These are provided for convenience only. Ringdale has no control over, and accepts no responsibility for, the content, availability or privacy practices of those websites.

You may link to the Site's home page provided you do so fairly and lawfully and do not suggest any form of association, approval or endorsement by Ringdale that does not exist. You must not frame the Site on any other website.

7. Secure Areas

Some areas of the Site, and some online services linked from it, such as customer, partner and support portals and download areas, require you to sign in ("Secure Areas"). Access to a Secure Area is subject to these Terms, any agreement between you and Ringdale, and our Privacy Policy. Where a Secure Area has its own terms of use, those terms also apply and prevail over these Terms in the event of any conflict.

Ringdale decides at its discretion who may access each Secure Area and issues login credentials to the named individual.

When using a Secure Area, you must:

  • use it solely for your internal business purposes in connection with Ringdale products and services;
  • keep your login credentials confidential and not share them with anyone else;
  • notify Ringdale promptly of any actual or suspected unauthorized use of your login credentials;
  • keep the information you provide accurate and up to date.

You are responsible for all activity carried out using your login credentials. Ringdale may suspend or terminate your access to any Secure Area at any time, with or without notice, including where it reasonably believes you have breached these Terms, your account presents a security risk, or your business relationship with Ringdale has ended.

8. Liability

Nothing in these Terms excludes or limits any liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

Subject to the paragraph above and to the fullest extent permitted by law, Ringdale will not be liable, whether in contract, tort (including negligence), breach of statutory duty or otherwise, for any:

  • indirect, consequential, special, incidental or punitive loss or damage;
  • loss of profits, revenue, business, contracts, goodwill or anticipated savings; or
  • loss or corruption of data,

arising out of or in connection with your use of, or inability to use, the Site or your reliance on any Materials, even if that loss was foreseeable.

Subject to the first paragraph of this section, Ringdale's total aggregate liability arising out of or in connection with your use of the Site is limited to £100 where Ringdale UK Ltd is the contracting entity, or US$100 where Ringdale, Inc. is the contracting entity. This section does not apply to liability under any separate agreement for the supply of Ringdale products or services, which is governed by that agreement.

If you are a consumer, nothing in these Terms affects your statutory rights, and the exclusions and limitations above apply only to the extent permitted by the consumer protection laws of your country.

If you use the Site in the course of business, you will indemnify Ringdale against all claims, losses, costs and expenses (including reasonable legal fees) arising from your breach of these Terms.

9. Privacy and cookies

Ringdale processes personal data collected through the Site in accordance with its Privacy Policy, and uses cookies in accordance with its Cookie Policy. Both are available on the Site.

10. Changes to the Site and these Terms

Ringdale may change, suspend or discontinue any part of the Site at any time without notice.

Ringdale may update these Terms at any time by posting a revised version on the Site, showing the date of the latest update. Changes take effect when posted. Your continued use of the Site after that date constitutes acceptance of the revised Terms, so please review this page periodically.

11. Governing law and jurisdiction

Where Ringdale UK Ltd is your contracting entity, these Terms and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

Where Ringdale, Inc. is your contracting entity, these Terms and any such dispute or claim are governed by the laws of the State of Texas, without regard to its conflict of laws principles, and the state courts of Williamson County, Texas, or the United States District Court for the Western District of Texas, Austin Division, have exclusive jurisdiction.

In either case, Ringdale may seek injunctive or other equitable relief in any jurisdiction to protect its intellectual property or confidential information.

12. General

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force. No failure or delay by Ringdale in exercising any right operates as a waiver of it. You may not assign or transfer your rights under these Terms. Ringdale may assign its rights to any of its affiliates (meaning any company that controls, is controlled by or is under common control with Ringdale UK Ltd or Ringdale, Inc.) or to a successor to its business.

No one other than you, Ringdale UK Ltd and Ringdale, Inc. has any right to enforce these Terms, including under the Contracts (Rights of Third Parties) Act 1999. These Terms are written in English, and the English version prevails over any translation.

13. Contact

Questions about these Terms can be sent through ringdale.com/contact or by post to:

Ringdale UK Ltd Ringdale, Inc.
26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF, United Kingdom 870 CR-156, Granger, Texas 76530, USA

These Terms & Conditions were last updated on November 3, 2026.