End-User License Agreement (EULA)
Version 2.4, effective November 3, 2026
IMPORTANT: READ CAREFULLY
By clicking "I Accept", powering on or using a Device, installing, downloading, or otherwise using the Software, you agree to be legally bound by this EULA. If you accept this EULA on behalf of an organization, you confirm that you are authorized to bind that organization.
1. Licensor
| If you acquired the Software in: | Licensor is: | Registered address / principal place of business |
| United States, Canada, Mexico, Central or South America, or the Caribbean | Ringdale, Inc., a Texas corporation | 870 County Road 156, Granger, Texas, 76530, USA |
| United Kingdom, European Economic Area, Switzerland, or anywhere else in the world | Ringdale UK Ltd, a company registered in England and Wales under number 02877306 | 26 Victoria Way, Burgess Hill, West Sussex, RH15 9NF, United Kingdom |
"We", "us", and "our" refer to the Licensor identified above.
2. Definitions
- Software means the object-code software (including firmware) supplied with this EULA, whether delivered by download, on physical media, or pre-installed/embedded in a Device, together with any updates and documentation.
- Device means any hardware product sold or distributed by us that contains the Software.
- Permitted Number means the number of users, devices, cores, servers, virtual instances, or concurrent/named users you are expressly authorized to use (as stated on your purchase receipt, order confirmation, license key, or packaging). If no number is specified, the Permitted Number is one (1) installation on one (1) device or server.
- Authorized Partner means a distributor, reseller, or other partner authorized by us to supply the Software or Devices.
- Consumer means an individual acting wholly or mainly outside their trade, business, craft, or profession.
- Business customer means any licensee that is not a Consumer, including businesses, government bodies, and other organizations.
3. Grant of license
3.1 We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use the Software up to the Permitted Number solely for your personal or internal business purposes as follows:
| Type of Software | Permitted Use |
| Embedded / firmware | only on the specific Device(s) in which it was originally supplied |
| Desktop software | on the Permitted Number of desktop or laptop computers |
| Server / on-premise / client-server | on the Permitted Number of servers or instances (physical or virtual) and by the Permitted Number of users |
| Standalone downloadable (non-server) | on the Permitted Number of devices (normally one) |
3.2 The license lasts for the term stated in your order confirmation, license key, or subscription. If no term is stated, the license is perpetual. In either case, it may end earlier under Section 12. When a time-limited license expires and is not renewed, you must stop using the Software and remove it, together with any associated license keys.
3.3 If we issue a license key that replaces an earlier one, for example because your Permitted Number has changed, the earlier key is canceled when the new key is issued, and you must stop using and remove it. Your Permitted Number is the number stated for your current, valid license keys.
3.4 You may make a reasonable number of copies solely for backup and archival purposes.
3.5 If the Software is supplied for trial, evaluation, demonstration, or not-for-resale use, you may use it only for that purpose and only for the period we specify (or 30 days if no period is specified). Subject to Sections 10.1 and 10.2, such Software is provided "AS IS" without any warranty, and our total liability in connection with it is limited to the amount in Section 10.4(b).
4. Restrictions
You must not (and must not allow any third party to):
(a) copy (except as expressly permitted), modify, or create derivative works;
(b) reverse engineer, decompile, or disassemble (except to the extent expressly permitted by applicable law);
(c) rent, lease, lend, sell, sublicense, redistribute, or otherwise transfer the Software;
(d) extract the Software from its original Device or use it on any other hardware except as expressly allowed in Section 3;
(e) remove or alter any copyright, trademark, or proprietary notices;
(f) circumvent, disable, or interfere with any license key, activation, or other technical limit on the use of the Software; or
(g) use the Software, or any information obtained from it, to develop a competing product.
5. Ownership, feedback, and usage data
5.1 The Software is licensed, not sold. We and our licensors retain all intellectual property rights.
5.2 If you provide ideas, suggestions, or other feedback about the Software or our products, we may use it freely and without any obligation to you.
5.3 The Software may collect technical and usage information about its installation and operation, such as version, configuration, license, performance, and error data. We use this information to provide, license, support, and secure the Software, and only in aggregated or anonymized form to improve our products. It does not include the contents of documents processed by the Software.
6. Updates and connectivity
The Software may automatically download and install updates and may periodically communicate with our servers for license validation and functionality.
7. Third-party products and components
7.1 The Software may include third-party and open source components. Where an open source license requires, its terms prevail over this EULA for that component. Those terms are provided with the Software or available on request.
7.2 The Software works with printers, multifunction devices, operating systems, directory and identity services, cloud services, and other products that we do not control. We are not responsible for those products, for their availability, or for changes their providers make that affect their compatibility with the Software.
8. Privacy
Your personal data is processed in accordance with our Privacy Policy at https://ringdale.com/privacy-policy.
9. Warranty
| If you are a Consumer | If you are a business customer |
| The Software will materially conform to its documentation for the period required by the law of your country. Your statutory rights are not affected. | The Software is provided "AS IS". We warrant only (for 90 days from delivery) that we have the right to grant this license and that the Software does not infringe third-party IP in the US or UK. Your exclusive remedy for breach of this warranty is, at our option, modification or replacement of the Software so that it no longer infringes, or a refund of the license fee we received for it. All other warranties, conditions, and representations, express or implied, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement, are excluded to the fullest extent permitted by law. |
10. Limitation of liability
10.1 Nothing in this EULA excludes or limits any liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
10.2 Consumers. If you are a Consumer, nothing in this EULA affects your statutory rights.
10.3 Business customers. Subject to Section 10.1 and to the fullest extent permitted by law, we will not be liable, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any indirect, consequential, special, incidental, or punitive loss or damage; loss of profits, revenue, business, contracts, goodwill, or anticipated savings; or loss or corruption of data, arising out of or in connection with this EULA or the Software, even if that loss was foreseeable.
10.4 Subject to Section 10.1, our total aggregate liability to a business customer arising out of or in connection with this EULA or the Software is limited to the greater of (a) the license fee or purchase price we received for the Software or Device giving rise to the claim, excluding any support, maintenance, or other service fees, whether from you directly or from the Authorized Partner who supplied it, or, for a subscription, the subscription fees we received for it in the 12 months before the event giving rise to the claim; and (b) £100 where Ringdale UK Ltd is the Licensor, or US$100 where Ringdale, Inc. is the Licensor.
10.5 Subject to Section 10.1, a business customer must bring any claim arising out of or in connection with this EULA or the Software within two (2) years after the date on which it became aware, or ought reasonably to have become aware, of the facts giving rise to the claim.
10.6 If you are a business customer, you will indemnify us against all claims, losses, costs, and expenses (including reasonable legal fees) arising from your breach of Section 4 or Section 14, or from any use of the Software not permitted by this EULA.
11. License compliance
This Section applies to business customers.
11.1 On our written request, you will confirm in writing, signed by an authorized representative, that your use of the Software is within the Permitted Number.
11.2 Not more than once in any 12-month period, and on at least 30 days' written notice, we (or an independent auditor bound by confidentiality) may verify your use of the Software during normal business hours and in a way that minimizes disruption to your business. We will treat all information obtained as confidential and use it only to verify compliance with this EULA.
11.3 If your use exceeds the Permitted Number, you will pay for the excess at our then-current list price. If the excess is more than 5%, you will also reimburse our reasonable costs of verification.
12. Termination
12.1 This license terminates automatically if you breach Section 4(b), 4(c), 4(f), or 4(g), or Section 14.
12.2 If you commit any other material breach of this EULA and do not remedy it within 30 days after we notify you, we may terminate this license by notice to you.
12.3 Upon termination or expiry of this license, you must immediately cease use and delete or destroy all copies of the Software and any associated license keys. Sections 4, 5, 7, 9, 10, 11 (in respect of use before termination or expiry), and 15 to 18 survive termination or expiry.
13. U.S. Government end users
The Software and its documentation are "commercial computer software" and "commercial computer software documentation". If you are an agency, department, or contractor of the U.S. Government, the Software and documentation are licensed to you only as commercial items and with only the rights granted to all other licensees under this EULA, in accordance with FAR 12.212 and DFARS 227.7202, or any successor provisions, as applicable.
14. Export controls
You will comply with all applicable export and sanctions laws (U.S., UK, EU, and others).
15. Governing law and jurisdiction
| If the Licensor is the Texas (U.S.) company | This EULA is governed by the laws of the State of Texas, without regard to conflict of laws principles. Exclusive venue is the state courts of Williamson County, Texas, or the United States District Court for the Western District of Texas, Austin Division. You consent to personal jurisdiction and venue there. |
| If the Licensor is the UK company | This EULA is governed by the laws of England and Wales. Exclusive jurisdiction and venue is the courts of England and Wales. |
The United Nations Convention on Contracts for the International Sale of Goods does not apply to this EULA. In either case, we may seek injunctive or other equitable relief in any jurisdiction to protect our intellectual property or confidential information.
16. Changes to this EULA
We may update this EULA at any time. The latest version is always available at https://ringdale.com/eula.
| If you are a Consumer | If you are a business customer |
| Continued use of the Software or Device more than 30 days after we post the new version means you accept the updated EULA. If you do not agree, stop using the Software/Device immediately and contact us for refund/termination instructions. | Continued use of the Software or Device after we post the updated EULA means you accept the new terms. |
17. Order of precedence
If you have a separate written agreement with us, signed by both parties, that covers the Software, that agreement prevails over this EULA to the extent of any conflict. If you obtained the Software from an Authorized Partner, your purchase terms are with that partner, and this EULA governs your license to use the Software. An Authorized Partner has no authority to make any promise or commitment on our behalf. The terms of any purchase order or similar document issued by you do not apply.
18. Miscellaneous
18.1 Subject to Section 17, this EULA is the entire agreement between you and us about the Software.
18.2 If any provision of this EULA is found invalid or unenforceable, the remaining provisions continue in full force.
18.3 We may assign this EULA, including to any of our affiliates or to a successor to our business. You may not assign it without our written consent.
18.4 We are not liable for any delay or failure to perform caused by events beyond our reasonable control.
18.5 We may give you notice under this EULA by email to the contact details we hold for you. You may give us notice by email to legal@ringdale.com or by post to the Licensor's address in Section 1.
18.6 No one other than you and the Licensor has any right to enforce this EULA, including under the Contracts (Rights of Third Parties) Act 1999.
© 2026 Ringdale UK Ltd and Ringdale, Inc. All rights reserved.